Contact Us • 1-888-883-1318




Need service or have a technical question?

If you need assistance with your heater, have a problem to report or want to check warranty status of your unit, please contact us.

Our Heat Pump Services number is listed right on the front of every unit. Every single heater comes with a certificate that includes its unique serial number and we'll ask for that serial number, because it identifies YOUR individual unit. We'll know exactly the day and time that specific unit was manufactured and will assist you with any questions.

Troubleshooting Guide

Frequently Asked Questions

Heat Pump Analysis Form

Installation & Operator Manuals





Hydro Royal offers the best pool heat pumps in the industry, performing with exceptional efficiency, reliability and power.

The Most Efficient Way To Heat Your Pool

Environmentally friendly and provides lower operating costs.

Quality Products

Designed for excellence in performance, silence and endurance. Guaranteed to provide dependable, lasting quality you can count on.



Warranties that are water tight. We’re so confident in our products that we offer remarkable warranty programs, designed to keep you comfortable in and out of the pool.

Get the most out of your pool and enjoy your pool all year. Your family can exercise, relax, swim and entertain in warm water even on cooler days.

Hydro Royal has revolutionized pool heat pump technology. Our titanium tubing in our heat exchanger is rifled, adding even greater efficiency in the heat exchange process.

Phone Address Email
1-888-883-1318 1323 Avenue D Unit 1171 Snohomish, WA 98291